Job Opportunity: Community Relations Coordinator (Summer Student)

UPDATE MARCH 23, 2020: Please note that some of the duties and responsibilities of this position may be adjusted in response to the COVID-19 pandemic, based on current government requirements, guidelines, and recommendations at the time of employment.

Position Description

The Yukon Historical & Museums Association (YHMA) is seeking an engaged, self-motivated individual to join our team as Community Relations Coordinator, focusing on strengthening YHMA’s relationships with its members and other stakeholders, enhancing the Yukon heritage community network, and raising the profile of YHMA and the greater Yukon heritage community with the public.

The successful candidate will gain experience in and develop skills related to non-profit heritage organization management, develop a professional network in the Yukon heritage community, and gain a deeper understanding of the overall heritage sector.

Under the direction of the Executive Director, the Community Relations Coordinator will manage YHMA’s online communications channels and newsletter; collaborate with various stakeholders to coordinate network- and profile-building events, including one to two field trips to heritage attractions in Yukon communities outside Whitehorse, the Culture Days festival, and one to two small public events; review, update, and develop policy and procedures for the organization’s Contractor Database; and develop and implement a member satisfaction survey.

The successful candidate will have the opportunity to develop an individualized training plan and to participate in additional opportunities for professional development and networking where possible.

Duties and Responsibilities

  • Manage content distribution to social media channels and website;
  • Produce and distribute weekly e-bulletin;
  • Produce and distribute organizational newsletter;
  • Monitor and prepare bi-weekly reports on traffic and user engagement for online communications channels using integrated analytic functions;
  • Collaborate with YHMA team members, partners, and other stakeholders to plan, promote, deliver, and report on special events that support the goals of community building and promotion for the Yukon heritage sector, including managing budgets;
  • Review current Contractor Database and work with Executive Director and Membership Committee to identify any desired changes to format, content, and organization of database;
  • Implement any desired changes to database, based on above;
  • Update database records to ensure accuracy and currency of information;
  • Develop policy and procedures to maintain and enhance database currency, accuracy, relevancy, and usefulness, based on above;
  • Work with Membership Committee to identify any desired changes to template for annual member satisfaction survey;
  • Update and distribute member satisfaction survey based on above;
  • Analyze member satisfaction survey data and prepare report;
  • Assist with basic building and grounds maintenance;
  • Assist with basic administrative tasks such as filing, record keeping, and organizing the office space;
  • Participate in development of an individualized training plan, ongoing evaluation, and adjustment of projects/tasks; and
  • Prepare a final report outlining projects/tasks completed and results.

Essential Qualifications

This position is located in Whitehorse, Yukon. Candidates must reside in Whitehorse or be willing to relocate to Whitehorse for the duration of the position. Assistance in locating housing will be provided if needed.

This position is dependent on funding. If funded, candidates will need to meet the following criteria for the Young Canada Works program of the Department of Canadian Heritage in order to be eligible for this position:

  • Be a Canadian citizen or a permanent resident, or have refugee status in Canada;
  • Be legally entitled to work in Canada;
  • Be between 15 and 30 years of age at the start of employment;
  • Be registered in the YCW online candidate inventory;
  • Be willing to commit to the full duration of the work assignment;
  • Not have another full-time job (over 30 hours/week) while employed in this job;
  • Have been a full-time student in the semester preceding this YCW job;
  • Have completed the school year at the start of employment; and
  • Intend to return to full-time studies in the semester following this YCW job.

Desired Qualifications

  • Strong interest in heritage, especially Yukon heritage, and the heritage sector;
  • Studying in a related field, including but not limited to: museum studies/museology, curatorial studies, collections management, archival studies, conservation, cultural/heritage resource management, history, Aboriginal studies, arts administration, or non-profit management;
  • Strong written and oral communication skills;
  • Strong organizational and time management skills;
  • Ability to take initiative and work independently as well as in a team setting;
  • High level of comfort working and communicating with diverse individuals;
  • Experience in marketing and communications, event planning, research, policy and procedure development, and/or report writing;
  • Strong computer skills, including proficiency with Microsoft Word and Excel, email, and online research capabilities;
  • Proficiency with Microsoft Publisher, social media, database software, website content management systems, and/or digital survey software will be considered an asset; and
  • Current Standard First Aid and CPR certification an asset.

YHMA welcomes participation from equity groups and is an equal opportunity employer. All qualified candidates are encouraged to apply.

Hours: 37.5 hours/week including occasional evenings and weekend
Term: 12-16 weeks, May 11-August 28 (approximate, dependent on funding)
Rate: $18/hour
Closing Date: April 26, 2020 at 11:59 pm PDT

Apply with cover letter and résumé by email to:

Lianne Maitland
Executive Director
Subject: Community Relations Coordinator application