Job Posting: Community Relations Coordinator (Closed)

Gain valuable heritage sector work experience in Canada’s beautiful North!

The Yukon Historical & Museums Association (YHMA) is seeking an engaged, self-motivated individual to join our team as Community Relations Coordinator, focusing on strengthening YHMA’s relationships with its members and other stakeholders, enhancing the Yukon heritage community network, and raising the profile of YHMA and the greater Yukon heritage community with the public.

The successful candidate will gain experience in and develop skills related to non-profit heritage organization management, develop a professional network in the Yukon heritage community, and gain a deeper understanding of the overall heritage sector.

Under the direction of the Executive Director, the Community Relations Coordinator will manage YHMA’s online communications channels and newsletter; collaborate with various stakeholders to coordinate network- and profile-building events, including one to two field trips to heritage attractions in Yukon communities outside Whitehorse, the Culture Days festival, and one to two small public events; and develop and implement a member satisfaction survey.

The successful candidate will have the opportunity to develop an individualized training plan and to participate in additional opportunities for professional development and networking where possible.

Duties and Responsibilities

  • Manage content distribution to social media channels and website;
  • Produce and distribute weekly e-bulletin;
  • Produce and distribute organizational newsletter;
  • Monitor and prepare bi-weekly reports on traffic and user engagement for online communications channels using integrated analytics functions;
  • Collaborate with YHMA team members, partners, and other stakeholders to plan, promote, deliver, and report on special events that support the goals of community building and promotion for the Yukon heritage sector, including managing budgets;
  • Work with Membership Committee to identify data desired from a member satisfaction survey;
  • Write and distribute member satisfaction survey based on above;
  • Analyze member satisfaction survey data and prepare report;
  • Assist with basic building and grounds maintenance;
  • Assist with basic administrative tasks such as filing, record keeping, and organizing the office space;
  • Participate in ongoing evaluation and adjustment of projects/tasks; and
  • Prepare a final report outlining projects/tasks completed and results.

Essential Qualifications

This position is located in Whitehorse, Yukon. Candidates must reside in Whitehorse or be willing to relocate to Whitehorse for the duration of the position. Assistance in locating housing will be provided if needed.

This position is partially funded by the Young Canada Works (YCW) program of the Department of Canadian Heritage. Candidates will need to meet the following criteria for to be eligible for this position:

  • be a Canadian citizen or a permanent resident, or have refugee status in Canada;
  • be legally entitled to work in Canada;
  • be between 15 and 30 years of age at the start of employment;
  • be registered in the YCW online candidate inventory;
  • be willing to commit to the full duration of the work assignment;
  • not have another full-time job (over 30 hours/week) while employed in this job;
  • have been a full-time student in the semester preceding this YCW job; and
  • intend to return to full-time studies in the semester following this YCW job.

Desired Qualifications

  • Strong interest in heritage, especially Yukon heritage, and the heritage sector;
  • Studying in a related field, including but not limited to: museum studies/museology, curatorial studies, collections management, archival studies, conservation, cultural/heritage resource management, history, Aboriginal studies, arts administration, or non-profit management;
  • Strong written and oral communication skills;
  • Strong organizational and time management skills;
  • Ability to take initiative and work independently as well as in a team setting;
  • High level of comfort working and communicating with diverse individuals;
  • Experience in research, marketing and communications, event planning, and/or report writing;
  • Strong computer skills, including proficiency with Microsoft Word and Excel, email, and online research capabilities;
  • Proficiency with Microsoft Publisher, social media, website content management systems, and/or digital survey software will be considered an asset; and
  • Current Standard First Aid and CPR certification an asset.

YHMA welcomes participation from equity groups and is an equal opportunity employer. All qualified candidates are encouraged to apply.

Hours: 37.5 hours/week including occasional evenings and weekends
Term: 12-16 weeks, May 13-August 31 (approximate, dependent on funding)
Rate: $16-18/hour, dependent on experience

Closing Date: April 28, 2019 at 11:59 pm PDT

Apply with cover letter and résumé by email to:

Lianne Maitland
Executive Director
Subject: Community Relations Coordinator application

About YHMA

Visit our About Us page for more information on YHMA.

Characteristics of City/Region

The City of Whitehorse, located on the traditional territory of Kwanlin Dün First Nation and Ta’an Kwäch’än Council, was built by stampeders on their way to the Klondike during the Gold Rush in the late 1800s. Named after the historic rapids once located near the townsite, Whitehorse was a natural stop on the Yukon River and the town quickly grew as a trade hub. It became the capital city of the Yukon in 1953.

Today, Whitehorse is a vibrant tourist destination with a population of approximately 26,000 and featuring a variety of museums, world-class restaurants, and other attractions as well as a thriving arts and culture scene. The area is host to numerous events and festivals year-round. Spring/summer events include the Adäka Cultural Festival, Fireweed Community Market, Arts in the Park music festival, Yukon River Quest canoe race, and Yukon Culinary Festival. Known as the “Wilderness City,” Whitehorse is surrounded by beautiful scenery, forests, and wilderness; there are many different hiking, camping, cycling, and other outdoor opportunities right in our backyard.

The Yukon is home to over twenty museums, First Nations cultural centres, and interpretive centres which share the territory’s rich and diverse heritage with residents and visitors from around the world. For more information, explore our website or visit