We're Hiring: Community Relations Officer (Summer Student Position

**Application deadline extended to May 15, 2022 or until filled**

The Yukon Historical & Museums Association (YHMA) is seeking an engaged, self-motivated individual to join our team as Community Relations Officer, focusing on strengthening YHMA’s relationships with its members and other stakeholders, building partnerships, enhancing the Yukon heritage community network, and raising the profile of YHMA, the historic properties we manage, and the greater Yukon heritage community with the public.

The successful candidate will gain experience in and develop skills related to non-profit heritage organization management, develop a professional network in the Yukon heritage community, and gain a deeper understanding of the overall heritage sector.

Under the direction of the Executive Director, the Community Relations Coordinator will manage YHMA’s online communications channels and newsletter; conduct a social media audit and website review; collaborate with various stakeholders to coordinate network- and profile-building events and activities, including a donor thank-you event; develop a services directory for the heritage sector with a partner organization; and conduct our annual stakeholder satisfaction survey.

The successful candidate will have the opportunity to develop an individualized training plan and to participate in additional opportunities for professional development and networking where possible.

The successful candidate will also be provided with the option to work remotely where tasks allow.

Duties and Responsibilities

  • Manage content distribution to social media channels and website;
  • Produce and distribute weekly e-bulletin;
  • Produce and distribute Fall/Winter edition of organizational newsletter;
  • Monitor and prepare bi-weekly reports on traffic and user engagement for online communications channels using integrated analytic functions;
  • Conduct a social media audit and website review, including data collection and analysis, to support the future development of a social media plan and new website;
  • Collaborate with YHMA team members, partners, and other stakeholders to plan, promote, deliver, and report on special events/activities (programs) that support the goals of community building, fundraising, and promotion for YHMA and the Yukon heritage sector, including managing budgets and volunteers where relevant;
  • Work with partner organization to conduct outreach to heritage sector organizations and workers to identify relevant services for inclusion in a sector-specific services directory;
  • Research relevant service providers and populate the directory based on above;
  • Assist in the promotion of and development of procedures for maintaining and updating the directory;
  • Work with Membership Committee to identify any desired changes to template for annual stakeholder satisfaction survey;
  • Update and distribute stakeholder satisfaction survey based on above;
  • Analyze stakeholder satisfaction survey data and prepare report;
  • Assist with basic building and grounds maintenance;
  • Assist with basic administrative tasks such as filing, record keeping, and organizing the office space;
  • Participate in development of an individualized training plan, ongoing evaluation, and adjustment of projects/tasks; and
  • Prepare a final report outlining projects/tasks completed and results.

Essential Qualifications

This position is located in Whitehorse, Yukon. Candidates must reside in Whitehorse or be willing to relocate to Whitehorse for the duration of the position. Assistance in locating housing will be provided if needed.

This position is funded in part by the Young Canada Works (YCW) and Canada Summer Jobs programs of the Government of Canada. Candidates must meet the following criteria to be eligible for this position:

  • Be a Canadian citizen or a permanent resident, or have refugee status in Canada;
  • Be legally entitled to work in Canada;
  • Be between 16 and 30 years of age at the start of employment;
  • Be registered in the YCW online candidate inventory;
  • Be willing to commit to the full duration of the work assignment;
  • Not have another full-time job while employed in this job;
  • Have been registered as a student in the semester preceding this work assignment; and
  • Intend to return to full-time studies in the semester following this work assignment.

Desired Qualifications

  • Strong interest in heritage, especially Yukon heritage, and the heritage sector;
  • Studying in a related field, including but not limited to: cultural/heritage resource management, museum studies/museology, curatorial studies, collections management, archival studies, conservation, history, Aboriginal studies, arts administration, or non-profit management;
  • Strong written and oral communication skills;
  • Strong organizational and time management skills;
  • Ability to take initiative and work independently as well as in a team setting;
  • High level of comfort working and communicating with diverse individuals;
  • Experience in fundraising, marketing and communications, program planning, research, and/or report writing;
  • Strong computer skills, including proficiency with Microsoft Word and Excel, email, and online research capabilities;
  • Proficiency with Microsoft Publisher, social media, online meeting software, website content management systems, and/or digital survey software will be considered an asset.

YHMA welcomes participation from equity groups and is an equal opportunity employer. All qualified candidates are encouraged to apply.

Hours: 37.5 hours/week including occasional evenings and weekends
Term: 10-14 weeks, May 24-August 26 (approximate). Term is flexible based on start date and availability.
Rate: $20/hour

How to Apply

Apply by May 15, 2022 with cover letter and résumé by email to:
Lianne Maitland
Executive Director
Subject: Community Relations Officer application

We thank all those who apply however only those selected for further consideration will be contacted.